Guide to interpreting Engagement survey data

Survey Question
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MY WORK

1

I am committed, enthusiastic and passionate about my job.

10

I am committed to doing quality work.

17

I am open to opposing views.

31

It is important to me that I meet or exceed my customers' expectations.

32

I know what is expected of me at my job.

37

I work cooperatively with others.

60

I enjoy my job.

65

My work goals are realistic and attainable.

66

I look for new and better ways to do things.

72

My workload is balanced fairly and appropriately.

73

I am working on projects that matter.

84

When needed, I am willing to put in extra effort to get a job done.

86

I consistently challenge myself to exceed expectations.

93

I know that change is constant and I embrace it.

RESOURCES

2

I am provided with the necessary materials to accomplish my work.

11

The resources I receive are distributed fairly.

40

The tools and equipment I need to do my job are provided.

61

I have opportunities to grow and develop in my position.

74

I have the necessary information to do my job.

75

I have been given sufficient training to perform my job effectively.

COMPENSATION AND BENEFITS

16

The benefits I receive are fair.

30

I am compensated fairly based on performance.

64

My pay is similar to what our competitors (private/public) pay.

ORGANIZATION

3

I am proud of the work the organization does.

4

I understand my role in the organization as a whole.

12

I am kept well informed about organization events and issues.

15

I am proud of the organization overall.

18

NC State Government is a good place to work.

19

This organization champions and promotes work life balance.

20

I am doing work that contributes to the organization's success.

21

Hiring decisions are made impartially.

29

Salary increase decisions are made impartially.

33

My organization embraces and leads change.

35

My organization supports continuous learning and development.

38

I have career opportunities in this organization.

39

My organization actively solicits and acts on customer feedback.

62

I am a valued member of the organization.

63

I intend to stay with this organization as long as I can.

67

My organization provides meaningful service to its customers.

68

The organizational culture encourages team spirit.

76

I am committed, enthusiastic and passionate about my organization.

77

My organization supports risk-taking.

83

I have a clear understanding of the organization's mission, values and goals.

85

I would recommend this organization to others as a great place to work.

87

Decisions, policies and procedures are applied consistently to all employees.

92

Units across this organization communicate effectively with each other.

94

Promotional decisions are made based on proven performance.

95

The mission/purpose of my organization makes me feel like my job is important.

LEADERSHIP

6

Poor performers are held accountable.

7

My leadership treats everyone with respect.

23

I trust the leadership of upper management.

26

I am satisfied with the leadership of the organization.

36

My leadership values and embraces diversity (individual differences or uniqueness).

42

My work priorities are clear and non-conflicting.

50

My leadership models high performance.

53

Employees are treated fairly across all units.

54

My co-workers are encouraged to suggest new and creative ways to get the work done and to think "outside the box."

59

My leadership makes good use of my skills and abilities.

71

My upper management acts with integrity.

88

In our organization there is a clear difference in the way we compensate average versus outstanding performers.

91

I am encouraged to suggest new and creative ways to get the work done and to think "outside the box."

SUPERVISION

8

I am trusted to do my job without interference.

9

I have opportunities to develop new skills to do my present job.

13

My supervisor is supportive of employees.

22

I am provided information when I need it.

24

I am involved in establishing my goals and objectives.

25

My supervisor takes an interest in me professionally.

28

My supervisor and I mutually agree on specific and measurable job expectations.

41

I trust my supervisor.

43

I know the boundaries and limits to my own decision-making authority.

44

My work plan is updated when my responsibilities change.

45

My supervisor does not show favoritism.

46

I receive my performance appraisals on schedule.

47

I'm included in the decision-making process.

48

I receive regular feedback on my current performance from my supervisor.

49

My supervisor acts with integrity.

51

I have the support I need to do my job.

52

I have the opportunity to choose how tasks are performed.

56

My supervisor respects me and values my work.

57

My supervisor recognizes me for my accomplishments.

58

My work unit has good morale.

69

My supervisor is effective at getting quality work through others.

79

My most recent performance rating was fair.

80

Work is distributed fairly within my work unit.

81

My supervisor shares the spotlight with me and gives me credit.

89

I have the information I need to make decisions about my work.

90

I discuss my future development needs and interests with my supervisor.

96

My supervisor makes an effort to build rapport with me.

97

In the last thirty days, I have received recognition or praise for doing a good job.

CO-WORKERS

5

My co-workers are committed to doing quality work.

14

There are people at work who care about me as a person.

27

I trust my co-workers.

34

I learn from my co-workers.

55

Co-workers support each other.

70

My co-workers act with integrity.

78

I have good relationships with others in the organization.

82

Co-workers recognize me for my accomplishments.